Dispatcher Job at CoolSys, Lakeville, MN

TitoT2kvZnF5ZjFQY0U3UWhZODIrRVZM
  • CoolSys
  • Lakeville, MN

Job Description

Overview:

With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. 
WHY JOIN US  
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include:  

  • Competitive pay range: $22-$30/HR
  • Schedule: Friday-Monday 10 HR Shift starting at 7am 
  • Medical, Dental, Vision and Prescription coverage  
  • Paid vacation and holidays  
  • 401(K)  match  
  • Life insurance, AD&D and long-term disability  
  • Tuition reimbursement  
  • Opportunities available  nationwide  
  • Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more  
  • Pet Insurance  
  • Legal Plan, and ID Theft Protection  
Responsibilities:
  • Prioritize calls (incoming and backlog).  
  • Assign and dispatch technicians.  
  • Work with Service Managers to address open calls.  
  • Respond to inquiries.  
  • Create and distribute required reporting.  
  • Maintain proactive communication with customers   regarding   missed SLAs.  
  • On a daily basis , review all incomplete calls.  
  • Maintain e ntry and verify nightly “on call” crew .  
  • Work with Service Manager s   to ensure preventative maintenance is completed on schedule .  
  • Understand the geography of the market and understand the technicians
Qualifications:
  • Strong computer (Excel/Outlook) skills.  
  • Ability to handle multiple tasks concurrently.  
  • Stay calm under pressure.  
  • Excellent verbal and written communication skills.  
  • Strong sense   of urgency.  
  • “Can do” attitude and   demonstrated   commitment to get the job done.  
  • Reliable and dependable.  
  • Friendly and helpful demeanor
Join Us:

Today, there are 26 different companies that make up the CoolSys family of brands Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth!  

Connect with us on  Facebook and Twi tter  

 

Coolsys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.  

Pre-employment background screening (criminal and  MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.  

Job Tags

Holiday work, Full time, Local area, Gangs, Shift work, Night shift,

Similar Jobs

Capital One

Lead Product Designer, Manager Level Job at Capital One

 ...Overview Lead Product Designer, Manager Level Were currently seeking a Product Designer to join our Experience Design team. Were passionate...  ...design projects, directing and delegating work for more junior team members and building strong partnerships with cross-... 

AndHealth

Revenue Cycle Manager Job at AndHealth

 ...Revenue Cycle Manager Full Time Columbus, Ohio AndHealth is on a mission to radically improve access and outcomes for the most challenging chronic health conditions, with the goal of making world-class specialty care accessible and affordable to all. We partner... 

Lorien

Human Resources Manager Job at Lorien

 ...transparency to foster trust across all levels. Act as a trusted resource for employees and managers, offering guidance on HR policies, conflict resolution,...  .... Experience Required ~ Bachelor's degree in Human Resources, Business Administration, or related field. ~... 

Bechtel

Incident Investigator Job at Bechtel

 ...Job Summary: Implements the safety management program by investigating and reporting the causes and contributing factors of environmental...  ..., procurement, project controls, document controls) to assist them in facilitating, investigating, and analyzing incidents.... 

Top Level Promotions

Office Administration Assistant - Work from Home Job at Top Level Promotions

Work from Home Office, Data Entry Remote (Part-Time/Full-Time) About the Position We are seeking motivated, detail-oriented individuals to join our remote team in Tacoma, Washington . This entry-level role comes with full training for qualified candidates. Responsibilities...