Greet guests upon arrival and provide a warm welcome
Assist guests with luggage and escort them to their rooms
Provide information about hotel facilities services and local attractions
Offer assistance with transportation arrangements such as calling taxis or arranging airport transfers
Handle guest requests and inquiries promptly and professionally
Maintain cleanliness and orderliness of the lobby area
Assist with valet parking when necessary
Qualifications:
Excellent phone etiquette and communication skills
Strong guest service orientation
Knowledge of hotel management systems and procedures
Familiarity with night audit processes is a plus
Multilingual or bilingual proficiency is highly desirable
Ability to build positive guest relations and provide exceptional hospitality
Previous experience in the hotel or hospitality industry is preferred
Must have excellent customer service skills
The Bellman plays a crucial role in providing exceptional customer service to our guests. As a Bellman you will be responsible for creating a positive first impression by greeting guests assisting with luggage and providing information about our hotel facilities. Your friendly demeanor attention to detail and willingness to go above and beyond will contribute to our guests overall satisfaction.
Schedule:
Remote Work :
No
Employment Type :
Parttime
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