Work From Home Customer Service Professional Job at PNKSLP LLC, Remote

Tit4T2oveml3LzlJZEVuU2pZZzk4azFQakE9PQ==
  • PNKSLP LLC
  • Remote

Job Description

About the Call Center Representative Position

We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.

We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.

Call Center Representative Responsibilities

  • Manage large amounts of inbound and outbound calls with efficiency and courtesy

  • Follow conversation prompts and scripts when handling different topics

  • Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems

  • Seize opportunities to upsell products when they arise

  • Build sustainable relationships and engage customers by going the extra mile when you can

  • Keep accessible, comprehensive records of all conversations in our call center database

  • Attend educational seminars to improve knowledge and performance level

  • Meet or exceed personal/team qualitative and quantitative targets

Call Center Representative Requirements

  • Previous experience in a customer support role

  • Proven track record of over-achievement on quotas

  • Strong phone and verbal communication skills, plus active listening skills

  • Comfortability with CRM systems and best practices

  • Empathetic customer focus, flexibility to manage many different personality types

  • Ability to multi-task, set priorities, and manage time effectively

  • High school diploma or equivalent

Job Tags

Remote job, Full time, Part time, Currently hiring,

Similar Jobs

CBRE

Safety Supervisor Job at CBRE

Safety SupervisorJob ID246695Posted11-Nov-2025Service lineGWS SegmentRole typeFull-timeAreas of InterestConstruction, Data CentersLocation(s)New Albany - Ohio - United States of America**About the Role:**As a CBRE Health, Safety and Environment Supervisor... 

American Express Global Business Travel

Travel Consultant - Remote VIP Job at American Express Global Business Travel

 ...Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued... 

BrandMinded™ Digital Marketing

SEO & Website Optimization Specialist Job at BrandMinded™ Digital Marketing

 ...driven strategies that improve search visibility, user experience,...  ...enhance navigation and search engine visibility.Implement and maintain...  ...a strong and accurate online presence.Track and analyze...  ...metrics and key data points to evaluate campaign success.Utilize SEMRush... 

Stanford University

Clinical Research Coordinator Associate Job at Stanford University

The Department of Pediatrics, Division of Endocrinology, Prahalad Lab, is seeking an experienced Clinical Research Coordinator Associate to perform duties related to the coordination of clinical studies. Coordinate moderately complex aspects of one or more clinical studies...

SeekTeachers

Physical Education Teacher Job at SeekTeachers

Description Physical Education Teacher SeekTeacher is looking for Physical Teacher to join a well established international school in Dasman, kuwait is renowned for its academic excellence. The school's grounds boast incredible facilities...