Experience and Skill Set Requirements
We are seeking a UX Designer to support the development of the Enterprise Data Product Practice, the Data Product Practice Portal, and several 360 data products. This role will focus on creating user-centered, accessible, and visually appealing designs that make complex information easy to use across the Ontario Public Service.
The ideal candidate will be passionate about simplifying complexity, enabling adoption, and championing user-centered design across diverse teams.
Experience and Skill Set Requirements
User Experience / Product Design (40%)
Create effective, user-friendly, and visually appealing interfaces for data products, portals, and analytics tools.
Design overall product functionality to ensure great user experience; iterate based on user testing.
Lead user research activities (interviews, surveys, usability studies) and synthesize insights into sitemaps, flows, wireframes, prototypes, and design recommendations.
Facilitate workshops (e.g., journey mapping, co-design sessions, usability testing) to inform design decisions.
Ensure all designs comply with accessibility standards (AODA, WCAG 2.1) and align with OPS/enterprise design systems.
Experience designing for data products (dashboards, portals, analytics tools), simplifying complex information for diverse users.
Ability to design for adoption and onboarding, ensuring broad usability and uptake across teams.
Communications & Collaboration (25%)
Collaborate with product managers, developers, and data teams in agile environments to integrate UX throughout the product lifecycle.
Ability to clearly communicate design decisions to both technical and non-technical audiences.
Strong communication skills to prepare reports, assessments, and design documentation.
Champion and coach OPS partners in user-centered design methods to build organizational UX maturity.
Team player with a track record of meeting deadlines, managing competing priorities, and maintaining client relationships.
Agile Product Development (20%)
Experience working in agile, sprint-based development environments.
Understanding of iterative product development cycles (Discovery Agile Beta Live).
Ability to align design deliverables with broader product development activities and constraints.
Tools & Technical (15%)
Proficiency with design and prototyping tools (e.g., Figma, Miro, Adobe XD).
Strong understanding of accessibility requirements and enterprise design systems.
Knowledge of web development limitations and appropriate use of technologies.
Experience gathering user feedback to improve existing interfaces.
Experience identifying design problems and devising elegant, practical solutions.
Desirable Skills
Familiarity with Ontario Digital Service Design Standards or equivalent government design frameworks.
Experience with SharePoint design/customization.
Knowledge of service design principles and end-to-end experience design.
Knowledge of data visualization principles and accessibility for dashboard/reporting design.
Experience contributing to or extending enterprise design systems
Must Have:
Create effective, user-friendly, and visually appealing interfaces for data products, portals, and analytics tools.
Design overall product functionality to ensure great user experience; iterate based on user testing.
Lead user research activities (interviews, surveys, usability studies) and synthesize insights into sitemaps, flows, wireframes, prototypes, and design recommendations.
Facilitate workshops (e.g., journey mapping, co-design sessions, usability testing) to inform design decisions.
Collaborate with product managers, developers, and data teams in agile environments to integrate UX throughout the product lifecycle.
Ability to clearly communicate design decisions to both technical and non-technical audiences.
Understanding of iterative product development cycles (Discovery Agile Beta Live).
Proficiency with design and prototyping tools (e.g., Figma, Miro, Adobe XD).
Strong understanding of accessibility requirements and enterprise design systems.
Nice to have:
Familiarity with Ontario Digital Service Design Standards or equivalent government design frameworks.
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