Job Description

As the Senior UI/UX Designer, you will not only ensure a seamless experience for our ecosystem but also shape the strategic direction of product design at haku, ensuring product design contributes to key business outcomes. You will use your strong analytical skills and experience to guide the strategy, design, and implementation of complex solutions. You’ll collaborate with the Product and Engineering teams to sort through the requirements and discovery process, translate this into what works for both the business and the users, and then figure out how to make it useful and beautiful.

YOUR LIFE AT HAKU


Our state of the art, stunning offices overlooking Biscayne Bay in Miami are home to a diverse, thoughtful, and dynamic group of passionate professionals. We love solving challenges, fostering strong relationships with our customers, creating innovative technology, and winning together as a team - we think you'll love it too.

As a Team Member, You'll Be Eligible To Benefit From:

• Flexible PTO + paid holidays
• Top-quality benefits package (Health, Dental, Vision, STD, LTD, and Life Insurance)
• 401k with employer matching (after 90 days)
• Hybrid work model (after 90 days)
• Parental Leave: paid parental leave for birthing and non-birthing parents (after 1 year)
• Professional Development Reimbursement (after 6 months)
• Monthly credit towards wellness activities (gym, meal plans, mental health costs)
• Free access to wellness subscriptions, mental health and financial planning platforms
• Discounted rates for pet insurance and voluntary life insurance and exclusive employee discounts through Perkspot
• Company-paid parking in the heart of Brickell
• State-of-the-art Apple computer and accessories
• Wellness activities, happy hours, and company-wide fun events
• Top-of-the-line office facilities, including an on-site gym and wellness center, fully stocked kitchen, and more

WHAT YOU’LL DO

• Lead design, driving design strategy and execution across products and workflows that improve customer experiences, create revenue-generating opportunities, and increase operational efficiency.
• Continuously collaborate with your Product Manager ensure alignment to the problem, customer, and product vision
• Manage multiple projects and initiatives at different stages of development concurrently.
• Own and define UX strategy for products across verticals, ensuring the strategy aligns to larger company goals and objectives.
• Partner with product and engineering leadership to oversee execution.
• Formalize a user researching and testing strategy
• Own and define how haku’s design system and processes evolve to meet the needs of enterprise software and scale with the business.
• We are a small team so you will act as a player-coach, jumping in to help with design when needed based on company priorities.
• Champion design at the leadership level, ensuring that user experience informs and shapes product and business strategy.
• Mentor, coach, and help grow the design team, scaling our design function as the company expands.
• Establish metrics to track the success of shipped experiences, regularly reporting outcomes and insights to product and company leadership.

WHO YOU ARE

• 5+ years of experience as a Product Designer, UX designer, or similar role.
• A design portfolio highlighting strong problem-solving, interaction, and visual design skills..
• Ability to own design projects end-to-end from concept to implementation
• Experience conducting, synthesizing, and applying insights from UX research.
• Skilled in the design review cycle, able to achieve stakeholder alignment.
• Proven experience shipping both responsive web and native app experiences.
• Significant experience designing for enterprise business software.
• Proficiency with modern design tools (Figma, Sketch, etc.) and design systems.
• Proven ability to influence product direction and champion user experience at the leadership level.
• Experience building scalable design systems, frameworks, and processes to support a growing design function.
• Strong ability to measure, report, and communicate the ROI and business impact of design initiatives.

MORE ABOUT HAKU

haku is a state-of-the-art technology platform that powers world-renowned events. Our SaaS product equips event organizers of all sizes with an impactful business platform that enables them to plan, organize, promote, and execute their events. The bulk of our customers make up the enterprise tier of our market and include organizations like the Marine Corps Marathon, runDisney, The Philadelphia Eagles, the Bank of America Chicago Marathon, the Big Sur Marathon, Team in Training, Lexus Corporate Run, and many more.

We’re proud to be a minority-owned business and an equal-opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Our vision as an employer is to establish a work environment where everyone is welcome, and anyone has the right to succeed

For more information about our company, please visit our website at

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