Job Description

Crew

Are you a friendly and flexible individual who thrives in a team environment?

The primary responsibility of a Shell Crew Member is to provide fast, friendly, and accurate check our services for customers. As a Crew Member, you will execute a Clean, Friendly, and In-Stock experience for every customer, transact customer items accurately, balance cash drawers, and maintain a clean checkout area. You will also serve as a first responder to customer complaints, train new Crew Members, and perform various other duties as required. This role offers the opportunity to work in a dynamic and customer-focused environment.

Responsibilities

• Execute a Clean, Friendly, and In-Stock experience for every customer
• Accurately transact customer items for checkout on POS units and all acceptable methods of payment
• Transact beer purchases in accordance with all state alcoholic beverage laws
• Balance cash drawer at the beginning and end of each shift
• Process exchanges and refunds per company policy
• Accurately settle shift Pay Point reports
• Maintain a clean and tidy checkout area
• Assist in stocking, rotating merchandise, and marking labels
• Serve as a first responder to customer complaints
• Train new Crew Members
• Perform other duties as required and/or assigned
• Must be flexible and able to work weekends, holidays, and store’s busiest days
• Employee must be able to perform essential functions of the job with or without reasonable accommodation

Qualifications

• Listen to the needs of the customer and communicate clearly
• Attain mastery knowledge of P.O.S. functions
• Basic math skills
• Able to function in a fast-paced work environment
• Must be able to stand and walk on a hard or concrete surface, bend, reach, climb, kneel, squat, reach overhead and side to side and able to lift and carry up to 50 pounds on a regular basis
• Perform cleaning and light maintenance with prescribed chemicals
• High School Diploma or GED preferred
• Relevant Cashier experience is preferred

Location: Gateway 55 1204 E Main St, Itasca, TX 76055, USA

Shell

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