Job Description
Job Description:
Sama Cellars, a boutique winery in Woodinville, WA, is dedicated to crafting premium wines that showcase the distinct character of Washington’s wine region. Rooted in a deep respect for the land and winemaking craft, we specialize in small-batch production to ensure exceptional quality in every bottle. Our soon-to-open tasting rooms in Redmond and Woodinville will offer a welcoming space for wine lovers to connect with our wines, discover the stories behind them, and experience the artistry of winemaking.
Join us in our mission to create exceptional wines and share our passion with the world.
Job Description:
Sama Cellars is seeking an enthusiastic and knowledgeable Tasting Room Manager to lead the launch and daily operations of our first tasting rooms. As a key team member, you will play a crucial role in shaping the identity of our winery and the success of our tasting rooms and direct-to-customer channel. This pivotal role offers an exciting opportunity to create memorable guest experiences, build a high-performing team, and establish Sama Cellars as a cornerstone of the Washington wine community.
This is an incredible opportunity to join our boutique winery at the start of its journey, with significant opportunities for professional growth and development.
Responsibilities:
Leadership & Team Management:
• Recruit, train, and manage a passionate team of associates.
• Foster a collaborative and positive team culture.
• Schedule staff and oversee daily operations.
• Lead team meetings and training sessions focused on wine knowledge and service.
Guest Experience:
• Serve as an ambassador for Sama Cellars, sharing our story and wines.
• Create personalized tasting experiences and ensure a welcoming environment.
• Oversee reservations to optimize service.
• Address guest concerns with professionalism.
Sales & Membership Growth:
• Drive sales and promote wine club membership.
• Develop strategies to enhance guest retention and spending.
• Manage wine club sign-ups and ensure policy compliance.
Operations Management:
• Oversee tasting room operations, including opening and closing procedures, cash handling, and inventory.
• Maintain accurate records ensuring compliance with regulations.
• Manage the logistics of wine club shipments.
• Uphold high standards of cleanliness, organization, and safety in the tasting room.
Events & Marketing Coordination:
• Plan and host events that align with Sama Cellars' brand, including member-exclusive release parties and seasonal celebrations.
• Represent Sama Cellars at wine walks, industry and community events.
• Develop outreach initiatives to attract visitors (social media, partnerships, etc.).
• Build relationships with local wineries and businesses to boost regional collaboration.
Collaboration:
• Align strategies with ownership and Sama Cellars' mission.
• Provide regular operational updates to ownership.
Qualifications:
• 4+ years of experience in hospitality, wine sales, or a related field, with at least 2 years in a supervisory role. Winery tasting room experience in a lead position preferred.
• Strong leadership, communication, and problem-solving skills.
• Advanced wine knowledge or certification (e.g., WSET, CMS, CSW) is a plus.
• Proficiency with POS systems, reservation platforms, and inventory management.
• Availability to work weekends, holidays, and evenings.
• Ability to lift up to 50 lbs. and stand for extended periods.
• Required permits (MAST and Food Handler’s) or ability to obtain promptly.
Compensation & Benefits:
• Competitive hourly rate: $25 - $30 per hour depending on experience, and performance bonuses.
• Full-time position, up to 40 hours per week.
• Access to ongoing wine education and professional development opportunities.
• Generous employee discounts on wines.
• Paid time off, health benefits, and other perks to be discussed during the hiring process.
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Job Tags
Hourly pay, Full time, Seasonal work, Local area, Holiday work, Weekend work, Afternoon shift,