Job Description

Simple. Inclusive. Natural. Social.

We are hiring for the role of Lead LMT. This opportunity is located in Girdwood, Alaska.

Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.

View our Experience:

Achieving Excellence

Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity; our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as Lead LMT is critical to delivering on this promise. You will be the champion of wellness using massage therapy as a true benefit for both one's mind and body. You will achieve excellence by leading and teaching your people to make every experience meaningful and uphold the highest standards in the profession and guest service while delivering against key financial goals. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.

Qualifications

• Provide therapeutic massage and bodywork tailored to guest needs
• Maintain professional product inventory for in treatment use
• Effectively schedule the massage therapist team via Spa Software throughout the day to maximize availability of treatments
• Provides ongoing training and feedback to all employees throughout the employee life cycle
• Assign side tasks and completion of such for the massage therapist team
• Diligent in ensuring massage therapists are following all professional standards and internal SOP's at all times
• Regularly check commission report and update Spa Operations Administrator and Spa GM of any corrections needed
• Handle guests' questions and concerns professionally and courteously and relays feedback to the appropriate department
• Understands spaces that are clean, organized and in good repair supports the value that experiences should be as easy as water through fingers
• Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace
• Personal communication, interactions and behaviors support the Spa value that everyone is welcome, and everyone is equal
• Contributes to a collaborative workplace; supporting the Spa value of community, common goals and acceptance

Work Perks

• PTO – Paid/Holiday Time Off
• Commuter’s Allowance
• Personal Days
• Referral Bonuses
• Medical & Dental Health Plan
• Discounts on Retail Products and Spa Services

Education & Experience

• Graduate from accredited School of Massage
• Registered and in good standing as a massage therapist in the state
• Minimum of one-year work experience as a Licensed Massage Therapist
• Previous massage team leadership or supervisory experience

Working Conditions

This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, with high levels of interaction with employees, guests and other stakeholders. Working outdoors in a variety of Mountain weather conditions, with average temperature ranges of -22 F to +86 F.

Physical Demands

The employee is regularly required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.  Visual ability to observe employees in the workplace, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training and policy adherence. Employee may be required to pass a functional capacity test developed for this job.

Work Environment

The noise level in this work environment is usually moderate.

About Alyeska Nordic Spa

Set within the jaw-dropping scenery of Alyeska is the brand new Alyeska Nordic Spa. A space like no other that invites you to embrace the elements as you experience the benefits of hydrotherapy. Move from hot, warm and cold pools in the stunning Boreal Forest surroundings. Rest in saunas and steam rooms, indulge in massage therapy treatment and enjoy a moment of connection with yourself and others, away from the cadence of the modern world.

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