We are looking for a ServiceNow Developer specializing in Service Catalog & Forms to design, develop, and enhance catalog items, record producers, variables, and form behaviors . The ideal candidate will have strong hands-on experience with Catalog Client Scripts, UI Policies, Flow Designer , and integrations supporting ITSM processes.
Design, develop, and maintain Service Catalog items , Record Producers , and Order Guides .
Create and manage Catalog Variables , Variable Sets , Multi-row Variable Sets (MRVS) .
Develop Catalog Client Scripts , Catalog UI Policies , and UI Actions .
Implement workflows and automation using Flow Designer .
Customize Catalog Forms for Incident, Request, Change, HR, and CSM use cases.
Build and enhance Service Portal / UI Builder pages related to catalog requests.
Implement approvals, SLAs, notifications, and fulfillment tasks.
Integrate catalog requests with external systems using REST/SOAP APIs .
Use Import Sets & Transform Maps for catalog-related data loads.
Ensure reusability, performance optimization, and adherence to ServiceNow best practices .
Support testing, UAT, production deployments, and defect fixes.
ServiceNow Service Catalog
Catalog Forms & Variables
Catalog Client Scripts
Catalog UI Policies
Record Producers & Order Guides
Flow Designer
JavaScript & Glide API
Service Portal / UI Builder
ITSM fundamentals (Incident, Request, Change)
ATF (Automated Test Framework)
HRSD / CSM Catalogs
Performance Analytics
CMDB & CSDM exposure
ServiceNow upgrade & clone experience
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