Job Description

ABOUT ROCKET MONEY 🔮

Rocket Money’s mission is to meaningfully improve the financial prosperity of millions of people. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

Please note: We strongly encourage team members to be in the office 1-2 days per week, though there is no formal in-office requirement.

ABOUT THE ROLE 🤹‍♀️

As a Senior Product Designer on the CRO Group at Rocket Money, you will be at the forefront of designing intuitive and impactful user experiences that help enable our users bring financial insights directly to our users' phones. The CRO Group at Rocket Money is dedicated to improving user acquisition, engagement, and retention by optimizing the conversion funnel. They leverage data, experimentation, and user insights to drive growth, continuously testing and refining strategies to enhance the overall user experience and maximize business outcomes.

In this position, you will collaborate closely with cross-functional teams to create visually compelling and functionally robust product features. Your work will be vital in helping users take control of their financial futures in a way that feels achievable and empowering, and not at all overwhelming. As a core member of the design team, your contributions will play an important role in advancing our mission to help users achieve their financial goals through clear, accessible, and engaging design.

Specifically, you will:

• Take ownership of key product features with a focus on driving user engagement, growth, and retention through data-driven design solutions that align with both user needs and business objectives.
• Lead the end-to-end design process, from ideation and wireframing to high-fidelity prototypes and final execution, ensuring designs are optimized for both usability and growth metrics.
• Collaborate cross-functionally with product managers, engineers, data analysts, and other stakeholders to align design work with growth initiatives and product requirements, while ensuring technical feasibility.
• Leverage a user-centered design approach to craft experiences that are intuitive, delightful, and scalable, supported by user research, personas, and customer journey analysis.
• Conduct or collaborate on user research and usability testing to gather insights and validate design decisions, iterating on designs based on feedback.
• Analyze data and user behavior metrics to drive informed design decisions, optimizing for increased conversions, user activation, and retention.
• Present and communicate design concepts and progress to stakeholders, clearly articulating design rationale, growth impact, and gathering actionable feedback to inform future iterations.
• Innovate continuously, proposing new ways for users to engage with Rocket Money's services.
• Stay updated on industry trends, emerging technologies, and best practices to continually enhance the product's design and user experience.

ABOUT YOU 🦄

• You have at least 6 years of experience in user experience design or a similar role, showcasing a track record of impactful design solutions.
• You are proficient in Figma (our tool of choice at Rocket Money), though experience with similar tools like Sketch is also valued.
• You have a strong understanding of how design translates into code, appreciating how your decisions impact engineering processes.
• You are highly data-driven and excel at aligning user needs with business objectives to maximize product growth potential.
• You are an effective executor, capable of taking initiatives from concept to completion with precision and efficiency.
• You embody empathy, always considering the impact of your designs on users to ensure meaningful experiences.
• You are a problem-solver at heart, thriving on tackling challenges and finding innovative solutions.
• You maintain an open mind, willing to let go of biases and compromise when necessary for the project's success.
• You excel in a collaborative environment, regularly sharing your work and welcoming feedback to refine and enhance outcomes.

WE OFFER 💫

• Health, Dental & Vision Plans
• Life Insurance
• Long/Short Term Disability
• Competitive Pay
• 401k Matching
• Team Member Stock Purchasing Program (TMSPP)
• Tuition Reimbursement
• Unlimited PTO
• Daily Lunch, Snacks & Coffee (in-office only)
• Commuter benefits (in-office only)

Additional information: Salary range of $110,000 - $150,000/year + bonus + benefits. Base pay offered may very depending on job-related knowledge, skill, and experience.

Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.*

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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