Job Description

Overview

Center 2 (19050), United States of America, McLean, Virginia

Risk Senior Manager, Business Continuity Management and Crisis Response

This role supports Card and International Risk horizontal program governance for Business Continuity Management and Crisis Response.   

Successful candidates will demonstrate a proven track record of project and program management and delivery of business continuity and crisis management requirements and initiatives; change resiliency to maintain momentum in a dynamic, fast-paced and complex environment and among competing priorities; and strong partnership and communication skills to engage and influence critical stakeholders.  This role is ideal for someone with strong leadership skills, who is capable of driving transformational change and delivering game-changing value.  The preferred candidate will have experience working in Business Continuity, Compliance, Technology, or Risk Management organizations within a major financial institution or technology company, with a solid understanding of process management frameworks, risk and control methodology, regulatory requirement management and applicability, and control operating and design effectiveness testing.

This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas

Responsibilities:

• Lead a team of business continuity risk professionals responsible for working across multiple Lines of Business to set clear requirements and assist them in mitigating business continuity risk

• Provide risk consulting to multiple Business Areas and is a thought leader in providing guidance to implementing business continuity risk management practices to strengthen Capital One’s operational resilience

• Provide program guidance and support for Business Continuity, Crisis Management and Resiliency efforts

• Oversee testing to ensure all areas of Business Continuity testing requirements are  adequately met (workplace and workforce strategic testing, third party application and service provider testing, third party functionality testing, and Technology testing) 

• Assist with control and event/issue management to include identification, tracking and mitigation plans

• Provide Audit and Exam management support

• Analyze data and influence others to proactively identify risks and trends, provide oversight and guidance during risk assessment and reporting (e.g. RCSA and DORR)

• Own and lead team-wide initiatives aimed at improving team approaches, team engagement and/or our underlying risk policies and processes

• Is forward-leaning and stays current on the changing regulatory environment and understands the impacts to the businesses their team is advising 

• Create collaborative environments between other risk teams and various partner groups to create an integrated and seamless risk experience for the business (e.g. Operational Risk teams, Third Party, Technology Risk, etc.)

• Communicate with and influence executive leaders on key business continuity risks and mitigation actions needed

• Manage work across organizational lines to address competing priorities and achieve results

We recognize that many life paths can contribute to interest in this role. We value all experience, whether gained in a classroom or through other paths, and invite everyone who meets the below requirements to apply for this role.

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 5 years of Business Continuity, Disaster Recovery, Risk Management OR Project Management experience

• At least 3 years of People Leadership experience

• At least 4 years of experience supporting, partnering and interacting with internal business clients

Preferred Qualifications:

• ABCP or CBCP Certification from DRI or other BC/DR Accredited program

• 3+ years operating in a cross functional capacity and/or managing complex initiatives

• 5+ years of People Leadership experience

• 7+ years of Business Continuity, Disaster Recovery, Risk Management OR Project Management experience

• At least 1 year of experience using Google Suite of products 

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected] . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Job Tags

Full time, Part time, Local area, Remote job, 2 days per week, 3 days per week, Monday to Friday,

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