Retail Sales Support Coordinator Job at Messner Flooring, Rochester, NY

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  • Messner Flooring
  • Rochester, NY

Job Description

Job Summary
We are seeking a proactive and customer-focused Retail Sales Support Coordinator to join our team. This role is essential in providing exceptional support to our retail sales operations, ensuring a seamless shopping experience for customers. The ideal candidate will possess strong communication skills, be multilingual or bilingual, and have a solid understanding of retail sales and customer service principles. This position offers an opportunity to develop sales expertise while contributing to the overall success of our retail environment.

Responsibilities

  • Collaborate with members of the team to identify where help is needed.
  • Maintain a great rapport with clientele and vendors.
  • Run B2B reports (spreadsheets and catalogues) and synthesize information to assist with pricing consistencies and updates.
  • Interface with various databases for company review.
  • Review publications and news to keep the team current on price variations.
  • Assist in scheduling and ordering.
  • Assist with payables and billing.
  • Performs other ad hoc duties.

Qualifications

  • Associates Degree or similar experience.
  • Experience working in customer service roles.
  • Comfortable using a computer and ability to learn new proprietary software.
  • Knowledge and experience using excel.
  • High level of ownership, accountability, and initiative. Proactive, self-motivated with a can-do attitude.
  • Excellent communication and interpersonal skills – verbal and written.
  • Flexibility and ability to multi-task and establish priorities.

Messner Flooring is an Equal Opportunity Employer. We believe in equal opportunity for all and are committed to ensuring all individuals have equal opportunity relating to recruitment, employment, career development and advancement, promotion, and retirement and are based solely on merit, without regard to all legally protected classes, including, but not limited to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability and genetic information (including family medical history) or any other status protected by federal, state or local law.

Messner Flooring is also committed to providing reasonable accommodations to qualified individuals with a disability so that an individual can perform job-related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact our Business Manager at LMau@messnerflooring.com

Pay: $23.78 - $26.64 per hour

Expected hours: 40.0 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Employee discount
  • Health insurance
  • Life insurance
  • Paid time off

Work Location: In person

Job Tags

Hourly pay, Full time, Local area,

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