Job Description

At GoHealth Urgent Care, we place the needs of our patients first – by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities.

The Creative Production Coordinator will support the Creative team by having a passion for marketing, a keen eye for detail, and excellent communication skills. This role involves coordinating various aspects of creative projects, managing schedules, and ensuring seamless communication between team members.

JOB REQUIREMENTS

Education

• High School Diploma, required
• Bachelor’s Degree in Marketing or related field preferred.

Work Experience

• 1-3 years of experience in a creative operations or administrative role, ideally within a creative agency or marketing department.

Additional Knowledge, Skills and Abilities Required

• Strong organizational skills with the ability to manage multiple tasks and deadlines effectively
• Excellent communication skills, both written and verbal
• Proficiency in project management software such as ClickUp and Ziflow\Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and creative software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign) is a plus
• A keen eye for detail and a passion for creativity and innovation
• Strong analytical mindset and familiarity with digital advertising platforms (Google Ads, paid social media, native, streaming video, podcasts, etc.), traditional media channels (OOH, direct mail) and email marketing
• Ability to work collaboratively in a fast-paced, team-oriented environment

Core Competencies:

• Collaboration: Takes ownership for collectively establishing productive partnerships and relationships and seek to gain joint understanding of priorities and objectives so that the greater good of the organization and those we serve is always at the forefront.
• Innovation: Consistently uses good judgment, applying creativity to overcome obstacles and increasing effectiveness and efficiency though process and other forms of innovation.
• Diversity and Inclusion: Fosters diversity and inclusion, to be able to better understand team members, our customers and partners. Engages the strengths and talents of each GoHealth team member, creating an environment of involvement, respect and connection where the richness of ideas, backgrounds and perspectives are harnessed.
• Integrity: Models and practices the highest ethical and professional standards; demonstrates pride and personal interest in our patients, partners and fellow team members, deeply engaging in the business. Makes decisions, with a focus on doing the right thing; treats team members, our customers, partners and vendors with dignity, consideration, open-mindedness and respect.
• Accountability: Always shows initiative, demonstrates a bias to action and gets things done. Actively accepts responsibility for diverse roles, obligations and actions that positively influence patient and customer outcomes, our partnerships and the healthcare needs of our communities.

ESSENTIAL FUNCTIONS

Key Responsibilities:

• Project Coordination: Assist in the planning, execution, and management of creative projects, ensuring deadlines and objectives are met. Track progress and update stakeholders on project status.
• Administrative Support: Provide administrative assistance to the creative team, including scheduling meetings, organizing files, and managing documentation.
• Creative Briefs: Help in the development and distribution of creative briefs, ensuring that all team members are aligned with project goals and requirements.
• Communication Liaison: Act as a point of contact between the creative team and other departments or external partners. Facilitate clear and effective communication to ensure project needs are met.
• Resource Management: Coordinate with vendors, freelancers, and other external resources as needed. Oversee bandwidth of all creative team members, project plan/timelines, and deliver realistic plans to execution.
• Media Management: Manage creative assets and ensure proper organization and accessibility.
• Creative Input: Contribute to brainstorming sessions and provide feedback on creative concepts. Assist in the development of presentations and promotional materials.
• Quality Control: Review creative work to ensure it meets quality standards and aligns with project objectives. Provide constructive feedback to improve output.

All other duties as assigned.

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