Job Description

Hello, we're Belong.

We partner with regional payers to deliver Medicare Advantage and Special Needs Plan products.

With a dual focus on data-driven, proactive clinical intervention and unwaveringly empathetic patient experience, Belong has completely reimagined health insurance for seniors and other Medicare-eligible individuals who have been disregarded and deprioritized for far too long.

We believe that only by recognizing individuals can we make communities strong.

Belong Health. Kinder, more supportive care.

Role

About Belong

Belong Health is a fast-growing tech-enabled healthcare company transforming how health plans and providers care for older adults and individuals with complex needs. We partner with payers and providers to design, build, and operate value-based care models that deliver better outcomes, improved experiences, and sustainable growth. Belong is backed by top-tier investors including NEA, Maverick Ventures, and other strategic funds.

Responsibilities

• Deeply understand and evaluate Belong's product stack
• Develop recommendations to expand capabilities (e.g. build/buy/partner research, etc.)
• Shape Belong's long-term product strategy alongside senior leadership (product leaders, CEO, COO, etc.)
• Translate business needs into product roadmaps and pilots
• Collaborate cross-functionally across product, clinical, tech, ops, and growth
• Lead user and market research; synthesize insights into product direction & service design
• Support design, testing, process documentation, and scaling of digital engagement tools (AI agents, SMS, GenAI, etc.)
• Design and test member engagement content and experiences
• Develop frameworks to analyze operational and performance data to guide product iteration
• Act as a thought partner on product vision, investment prioritization, and go-to-market
• As needed, drive high-priority special projects

Qualifications

• Strategic thinker with strong execution and structured problem-solving skills
• Experience with product strategy, user research, or early-stage experimentation
• Clear communicator with polished written and visual presentation skills
• High EQ, team-oriented, and confident working across functions
• Mission-driven and eager to work in a fast-paced environment
• Preference for interest in healthcare and / or product

Compensation

$45-65/hour

Belong Health is an equal opportunity employer and encourages all applicants from every background and life experience to apply.

Our organization participates in E-Verify to confirm the eligibility of employees to work in the United States. (Nuestra organización participa en E-Verify para confirmar la elegibilidad de los empleados para trabajar en los Estados Unidos.)

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