Job Description

Position Summary

The Instructional Technologist and LMS Administrator serves as a key resource for the university's digital learning ecosystem, providing both pedagogical guidance and technical expertise for the Canvas Learning Management System. This position is responsible for managing the institution's LMS environment, supporting faculty in the effective use of educational technologies, analyzing learning data to improve outcomes, and implementing innovative solutions that enhance teaching and learning. Working collaboratively with the Online Learning team, IT, and faculty, this role plays a vital role in advancing the institution's commitment to excellence in technology-enhanced education.

Key Responsibilities

LMS Administration

• Serve as a primary administrator for Canvas LMS, managing user accounts, course creation, term settings, and system updates
• Ensure system security, stability, and reliability through regular maintenance, upgrades, and troubleshooting
• Configure and manage third-party tool integrations through LTI, API connections, and other integration methods
• Develop and maintain course templates and blueprints that align with institutional standards
• Perform regular system audits and implement best practices for LMS optimization
• Monitor and resolve user access issues and system performance concerns
• Generate and analyze LMS usage reports to identify patterns, trends, and opportunities for improvement
• Ensure compliance with data governance standards and privacy requirements

Instructional Technology Support

• Manage the ticketing system and troubleshoot faculty, staff and student issues with the LMS, LTI’s and other related technologies
• Develop and facilitate workshops, training sessions, and resources on effective use of the LMS and related tools
• Support faculty in using digital tools, including AI-enhanced learning activities
• Evaluate new and emerging educational technologies for potential adoption
• Create instructional guides, video tutorials, and documentation for faculty and students

% OF TIME

• 55% Administrate the Canvas Learning Management System (LMS) and other educational technologies. Provide support to faculty, staff, and students in the effective use of instructional technologies through ticketing systems, consultations, training, and collaborative initiatives.
• 20% Design and facilitate workshops, webinars, and tutorials to promote the use of instructional tools and platforms among faculty, staff, and students.
• 10% Monitor trends in artificial intelligence and instructional technology, assess new tools for potential integration, and advocate for their use to improve teaching and learning outcomes.
• 10% Participate in University committees and cross-functional teams to contribute to institutional initiatives and collaborative projects.
• 5% Perform additional duties as assigned to support departmental and institutional goals.

Required Qualifications

• Bachelor's degree in instructional technology, educational technology, instructional design, or a related field
• At least 3 years of experience in IT support or related field
• Proficiency with Canvas LMS administration and configuration
• Experience with HTML, CSS, and JavaScript for LMS customization
• Demonstrated ability to develop training materials and facilitate faculty workshops
• Understanding of accessibility standards (WCAG 2.1) and UDL principles
• Familiarity with API and LTI technologies for system integration
• Strong problem-solving skills and ability to manage multiple tasks independently
• Excellent communication and interpersonal skills, particularly in working with faculty with varying levels of technological proficiency

Preferred Qualifications

• Master's degree in instructional technology, educational technology, or a related field
• Canvas Administrator certification
• Experience with AI tools in educational contexts (ChatGPT, Microsoft Copilot, or similar)
• Knowledge of scripting languages for process automation (Python, PowerShell)
• Understanding of learning analytics and its application to improve educational outcomes
• Experience with a ticketing system and project management tools

This position is on-campus. Occasional evening or weekend work may be required to support institutional needs.

Work Remotely - No

Work Location: Buffalo, NY

Job Type: Salaried, Non-Exempt

Pay: $50,000 - $60,000 Annually 

Additional Salary Information

The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate.

About D'Youville University: 

Shaping the Future of Education at D'Youville University

D’Youville University, a nationally ranked private university in Buffalo, New York, is transforming lives through a unique blend of academics and holistic development. Committed to promoting a health mind, body, and spirit, D’Youville empowers individuals to realize their potential, thrive in their careers, and make meaningful contributions to society.

  A Dynamic and Purpose-Driven Community

Located on Buffalo’s vibrant West Side, just blocks from a bustling downtown, D’Youville University is deeply embedded in an energetic, diverse urban landscape. Under the visionary leadership of President Lorrie Clemo, the university is undergoing an exciting evolution, with innovative initiatives designed to meet societal needs, elevate student experiences, expand career readiness, and solidify our role as a leader in 21st-century education.

A Place for Growth and Innovation

D’Youville University offers education across health sciences and business, with a range of degree levels, advanced certificates, accelerated paths, and community-engaged learning experiences. Our dedication to preparing students for successful careers is showcased in our national ranking for social mobility making us the top private university in the City of Buffalo.

Why Work with Us?

As a D’Youville University Saint, you’ll be joining a collaborative, innovation-driven community committed to academic excellence, social responsibility, and transformative growth. When you join our team, you’ll have the opportunity to contribute to a university making a real difference—for our students, our community, and our world. Explore the possibilities at  dyu.edu .

All job offers are contingent upon legal authorization to work in New York State as determined by the NYS Department of Labor.

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