Job Description

*** Please note: With your application, please upload verification of completion of United States Department of Homeland Security, FEMA, Emergency Management Institute Courses: IS 100.b/c or ICS 100, IS 200.b/c or ICS 200, and IS 700/800 ***

Exam Type:  Temporary Exempt (TEX) – Category (CAT) 17

Fill Type:  Temporary Substitute/Backfill Exemption under Charter Section 10.104-17.

This is a Temporary Exempt (TEX) Category 17 Appointment from Civil Service rules pursuant to San Francisco Charter Section 10.104-17. This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. Duration of this Temporary Exempt Category 17 appointment is limited to two (2) years in four (4) six (6) month increments per CSC Rule 114, Article VI, Sec. 114.26.7.

• Application Opening – December 12, 2024
• Application Deadline – December 26, 2024
• Compensation: $122,486 - $148,850 annually
• List ID: TEX-8603-153302; RTF0153301-01117190

Who We Are

At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities.

Our team lends support to financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need.

Our Commitment to Racial Equity

As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin.  Click here to learn more about what this commitment looks like in action.

Job Description

This position manages mass care and shelter work for the San Francisco Human Services Agency's Disaster Preparedness and Response Unit. Successful candidates can work across a diverse group of partners to foster relationships that work together to provide a unified approach to sheltering, feeding, distribution of supplies, reunification, and other essential assistance to San Francisco residents in times of crisis.

ESSENTIAL DUTIES AND FUNCTIONS

According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned.

This position is responsible for the tasks involved in mass care, shelter, and human services, including the following:

1. Develops comprehensive care and shelter emergency plans, policies, and operational processes.
2. Coordinates the full scope of disaster shelter services, understanding current capabilities; identifies additional potential sites and required resources.
3. Leads site suitability assessments and works with stakeholders to plan for and provide shelter operations; keeps all parties current on current capabilities.
4. Oversees agency care and shelter supplies, assets, and logistics management.
5. Serves as the mass care and shelter liaison to other city departments, public safety agencies, community groups, private organizations, and the public, coordinating activities with each.
6. Develops training and exercise opportunities; guides City staff on mass care and shelter, including roles and responsibilities during the activation of mass care operations.
7. Supports annual agency and city-wide goals for mass care services through participation in meetings, projects, and local response activities.
8. Serves on a rotating basis as the 24/7 SFHSA Duty Officer, the primary point of contact for mass care needs during incidents and emergencies.

Qualifications

1. Education: Possession of a baccalaureate degree from an accredited college or university;

AND

2. Completion of United States Department of Homeland Security, FEMA, Emergency Management Institute Courses: IS 100.b/c or ICS 100, IS 200.b/c or ICS 200, and IS 700/800.

AND

3. Experience: Four (4) years of experience in emergency/disaster planning and management or a closely related field.

*** Please note: With your application, please upload verification of completion of United States Department of Homeland Security, FEMA, Emergency Management Institute Courses: IS 100.b/c or ICS 100, IS 200.b/c or ICS 200, and IS 700/800 ***

Substitution:

Possession of a baccalaureate degree from an accredited college or university in Business, Public Administration, Emergency Management or a closely related field can substitute for up to two (2) years of the required experience.

Possession of a master's degree from an accredited college or university in Business, Public Administration, Emergency Management or a closely related field can substitute for up to three (3) years of the required experience.

Additional experience in emergency/disaster planning and management, as described above, may substitute for the required degree on a year- for-year basis. Thirty (30) semester units or forty-five (45) quarter units equal one (1) year.

Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.

LICENSE AND CERTIFICATION

Possession and maintenance of a valid California driver's license.

SUPPLEMENTAL INFORMATION

Required to carry a pager and serve as the on-call Duty Officer and Emergency Operation Center staff member on a rotational basis; and work weekends, evenings, shifts, and holidays, as assigned.

Desired

Qualifications

:

The stated desirable

qualifications

may be used to identify job finalists at the end of the selection process when candidates are referred for hiring.

• Experience in planning, response and recovery programs/projects related to mass care and sheltering operations.
• Experience activating and managing emergency shelters and all functions associated with shelter services.
• Experience in cross-sector coordination, socializing mass care programs and fostering partnerships with the mass care community at the local and state levels.
• Experience with logistics management including inventory and procurement.
• Experience being on-call and able to respond to emergency events as needed.

Verification of Education and Experience:
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at 

Note:  Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.

All work experience, education, training and other information substantiating how you meet the minimum

qualifications

must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum

qualifications

.

Resumes will not be accepted in lieu of a completed City and County of San Francisco application.

Applications completed improperly may cause ineligibility, disqualification or may lead to lower scores. 

Selection Procedures :

The selection process will include evaluation of applications in relation to minimum requirements and assessment of candidates’ job-related knowledge, skills and abilities in an oral interview, which may include a written or performance exercise.

Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate

qualifications

of candidates. If this becomes necessary, only those applicants whose

qualifications

most closely meet the needs of the Department will be invited to continue in the selection process.

Note: Applicants who meet the minimum

qualifications

are not guaranteed to advance through all the steps in the selection process.

Additional Information

Additional Information

Regarding Employment with the City and County of San Francisco

How to Apply

Applications for City and County of San Francisco jobs are only accepted through an online process. Visit and begin the application process.

• Select the “I’m Interested” button and follow instructions on the screen 

Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up to date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).

Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

If you have any questions regarding this recruitment or application process, please contact the exam analyst, Katrina Navarro, by telephone at (415) 798-0490 or by email at [email protected]. 

All your information will be kept confidential according to EEO guidelines.

The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Job Tags

Holiday work, Full time, Temporary work, Work experience placement, Local area, Shift work, Weekend work, Afternoon shift,

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