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POSITION TITLE: Mail Services Supervisor - Position 20015891
JOB TITLE: Operations Supervisor 1, non-exempt, MR06
SUPERVISOR: Mark Shaffer 974-6462
JOB SUMMARY:
Responsible for Mail Services operations as directed by the Assistant Director of Mail Services, including, but not limited to, support of the Student Union or other on-campus mail, passport, and shipping convenience centers. Leads and supervises both the full and part-time mail teams, including student workers. Trains staff and assigns and directs employees to ensure maximum operational efficiency and accuracy. Requires a customer service oriented approach with students, university partners, service providers, and employees. Manages and monitors mail routes and package delivery to lockers for efficiency and on time delivery. Assigns and establishes mail stops for every department on campus, including the migration to centralized mail pick-up lockers as they are phased into operations. Enters data for accounting, processes payroll, handles cash at service centers, and creates deposits and invoices as necessary. Requires Passport Acceptance Agent training to process passport applications. As needed, performs all functions at the Contract Post Office to include handling cash and cash register, maintaining stamp inventory, selling USPS services and supplies, processing money orders and completing daily deposits and USPS Form 1412.
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