Live Chat Agent Job at Mulberry Schools Trust, San Antonio, TX

TXVOUGovL2d3LzFFY1V6V2c0MDc4MEZLalE9PQ==
  • Mulberry Schools Trust
  • San Antonio, TX

Job Description

Live Chat Agent

Mulberry Schools Trust is seeking a highly motivated and customer-focused Live Chat Agent to join our team on a full-time basis. As a Live Chat Agent, you will be the primary point of contact for our customers, providing exceptional support and resolving issues via live chat. This is a remote position, and we are looking for someone who is comfortable working independently and as part of a team.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner
  • Provide accurate and helpful information to resolve customer issues and concerns
  • Utilize technical knowledge of live chat platforms to troubleshoot and resolve technical issues
  • Use problem-solving skills to resolve complex customer issues and escalate when necessary
  • Meet and exceed customer satisfaction targets and quality standards
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Qualifications
  • Excellent communication and customer service skills
  • Technical knowledge of live chat platforms
  • Strong problem-solving skills and ability to think critically
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; some college or degree preferred
  • Previous experience in a customer service or live chat role is an asset
Benefits

As a Live Chat Agent with Mulberry Schools Trust, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible remote work arrangement
  • Access to cutting-edge technology and tools
  • A dynamic and supportive team environment

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

Raider T Recruiting

Remote Recruiter | Work From Home Job at Raider T Recruiting

 ...Details - 1099 position, set your own schedule. - Work from home recruiter position - Paid per driver hired. Uncapped Commissions. - Work with managers at client level to understand current staffing needs and provide updates on applicant status. - Assist... 

Archdiocese of Philadelphia

Parish Missionary Job at Archdiocese of Philadelphia

 ...are expected to respect and conduct themselves in accordance with the values, teachings, and morals of the Roman Catholic Church. Job Overview The Parish Missionary is responsible for promoting the mission of the Church through evangelization,... 

Amazon

React Web Developer Job at Amazon

 ...with at least one software programming language Extensive React Web Development experience Preferred Qualifications 3+ years...  ...remain posted until filled. Applicants should apply via our internal or external career site. Company - Amazon.com Services LLC... 

Belcan

Avionics Functional Test Engineer (Boeing- TX) Job at Belcan

A Test Engineer job in San Antonio, Texas 78226 is currently available through Belcan at one of our key aerospace clients. To be considered for this role, you will have a bachelor's degree in mechanical or electrical engineering, and six plus years of experience testing... 

Metro Meals on Wheels

Cov Haujlwm: Pawg Tswv Cuab Job at Metro Meals on Wheels

Metro Meals on Wheels1200 Washington Ave. S. Minneapolis, MN 55415Cov zaub mov hauv cov log tom qabCov koom haum hauv zej zog thiab zej zog sib koom noj zaub mov rau cov log hauv Nroog Ntxaib tau pib xyoo 1970 los ntawm cov koom txoos thiab cov koom haum hauv zej ...