Live Chat Agent Job at Mulberry Schools Trust, San Antonio, TX

TXVOUGovL2d3LzFFY1V6V2c0MDc4MEZLalE9PQ==
  • Mulberry Schools Trust
  • San Antonio, TX

Job Description

Live Chat Agent

Mulberry Schools Trust is seeking a highly motivated and customer-focused Live Chat Agent to join our team on a full-time basis. As a Live Chat Agent, you will be the primary point of contact for our customers, providing exceptional support and resolving issues via live chat. This is a remote position, and we are looking for someone who is comfortable working independently and as part of a team.

Responsibilities
  • Respond to customer inquiries via live chat in a timely and professional manner
  • Provide accurate and helpful information to resolve customer issues and concerns
  • Utilize technical knowledge of live chat platforms to troubleshoot and resolve technical issues
  • Use problem-solving skills to resolve complex customer issues and escalate when necessary
  • Meet and exceed customer satisfaction targets and quality standards
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
Qualifications
  • Excellent communication and customer service skills
  • Technical knowledge of live chat platforms
  • Strong problem-solving skills and ability to think critically
  • Ability to work independently and as part of a team
  • High school diploma or equivalent required; some college or degree preferred
  • Previous experience in a customer service or live chat role is an asset
Benefits

As a Live Chat Agent with Mulberry Schools Trust, you will enjoy a range of benefits, including:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Flexible remote work arrangement
  • Access to cutting-edge technology and tools
  • A dynamic and supportive team environment

Job Tags

Full time, Remote job, Flexible hours,

Similar Jobs

Sky Jet Services

Chief Helicopter Pilot Job at Sky Jet Services

 ...systems. Role Overview: Join our elite team in providing life-saving medical transportation services. As a Chief Helicopter Pilot in Helicopter Air Ambulance (HAA) operations, youll operate under CAMTS guidelines. Your expertise as a Captain H145 IFR/NVG pilot... 

Providence Health & Services

Medical Scribe - CARDIOLOGY Job at Providence Health & Services

 ...The Medical Scribe transcribes and documents all aspects of clinical visits, as dictated by provider in real time, as well as track labs and enter results from any ordered tests. Dictation occurs in an exam room with patient, and provider, and also in an office setting... 

K.A. Recruiting, Inc.

Operating Room Registered Nurse Job at K.A. Recruiting, Inc.

OPERATING ROOM RN NEEDED IN SOUTHERN ARIZONA full time, permanent position extremely competitive pay excellent benefits picturesque setting...  ...for those who love the outdoors performs perioperative nursing processes DON"T WAIT! Click apply or email your updated resume... 

Clearview Building Maintenance

Cleaning / Janitorial Floater Job at Clearview Building Maintenance

ClearView Building Maintenance Inc. is a woman owned commercial cleaning company expanding throughout MidMichigan. Recently receiving the Award of Achievement in Diversity Equity and Inclusion from the Flint & Genesee Group (Chamber) we are now looking to grow our family... 

Idaho Forest Group

Industrial electrician Job at Idaho Forest Group

POSITION EXPECTATIONS: Comprehend and perform all duties in accordance with IFG rules, regulations and JSAs. Perform daily electrical maintenance Troubleshoot faulty electrical equipment Troubleshoot PLC and computer program problems Make required...