Description

THE COMMUNITY WE SERVE: The City of Owatonna is a growing community strategically placed at the crossroads of I-35 and two major US highways, approximately one hour south of the Twin Cities metro area. The community has a commitment to growth, access to services, and quality of life for its 26,000 residents. Click the link below to learn more about the community this position would have the opportunity to be part of and serve.

ABOUT THE LIBRARY DEPARTMENT : DEPARTMENT PURPOSE: We believe that libraries are an essential hub in any community. The Library Department creates a better tomorrow by providing a welcoming space supporting the access to diverse educational resources to enhance the quality of life in our community.

As an organization, our Purpose is to create a better tomorrow . We are guided in that work by our organization's 3 Core Values: Better Together , Community Stewardship , and Pride in Our Work . In our department, the City's values look and sound like . . . BETTER TOGETHER:

• Creating one Library team - it takes all of us
• Utilizing individual strengths, skills, abilities, and backgrounds while learning from one another
• Developing programming with other city departments and celebrating each other's successes
• Working toward shared goals
• Positively explaining how and why a task supports shared goals

• Working with and building relationships with organizations throughout the community
• Creating a space, collection, and programming that meets the diverse needs of the community
• Serving and welcoming all
• Using taxpayers' money and city resources wisely, efficiently, and effectively

• Going above and beyond to consistently provide prompt and positive customer service to all patrons
Holding ourselves to a high standard
• -we know our collection, keep work areas organized, and show up ready to serve our community
• Taking satisfaction in the public's utilization and enjoyment of our services and facilities
• Celebrating our hard work

Duties / Responsibilities

WHAT YOU'LL DO: The first level of the Library Series is responsible for performing routine operations to support assigned library daily operations as well as the Library programs through design and execution. Responsibilities may include checking library materials in and out; shelving, unpacking, and distributing materials; registering patrons following established operations; and providing patrons with defined information on library programs and policies, as well as interacting with customers; providing circulation services; providing input into selection of rotating collections; preparing programs and displays; and opening and closing the library. Specifically, as the Library Assistant you will... 1. Assists circulation staff by checking in/out borrowed materials; processing applications, fees, and payments; opening or closing patron accounts; answering and routing phone calls; and issuing library cards. 2. Provides customer service to patrons, including: providing defined information on library programs and policies; referring patrons to appropriate areas within the library; and assisting with utilizing computers, applicable software, locating materials, and placing books on hold. 3. Provides support to assigned program development by selecting materials, preparing materials, and executing the programs. 4. Maintains library materials by shelving, unpacking, repairing, and distributing materials as instructed. 5. Ensures assigned library security by opening and closing facilities. 6. Performs other duties of a similar nature or level.

Qualifications

ABOUT YOU: A successful candidate will have some or all of the following ... A high school diploma or G.E.D.; 1 to 2 years administrative support or related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Knowledge of:

• Customer service techniques;
• Library shelving techniques;
• Circulation techniques;
• Mathematical techniques;
• Applicable library equipment;
• Data entry techniques;
• Recordkeeping techniques;
• Office procedures and equipment;
• Computers and applicable software applications.

• Providing customer service;
• Shelving, unpacking, and repairing materials;
• Processing fees and payments;
• Checking in and out materials;
• Performing data entry;
• Operating computers and applicable software applications;
• Applying communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

Hours of Work/Physical and Mental Demands

Hours of Work

• This is a part-time non-exempt position 24 hours/week. The normal workday shall vary and will include evening and weekend hours.
• To view the full including position specifications and physical demands click here.

540 West Hills Circle Owatonna, Minnesota, 55060