Italian speaking reservations agent in Malta Job at Cross Border Talents, Malta

TXV0TWp2cmp3UGhGZFV2YmpZZzQ5a0JGalE9PQ==
  • Cross Border Talents
  • Malta

Job Description

As an Italian-Speaking Reservations Agent, you will be responsible for managing reservations and providing outstanding customer service to our Italian-speaking guests. Your primary duties will include:

Location: Mosta, Malta

Some of your tasks may include:

  • Handle incoming reservation inquiries via phone, email, and online platforms.
  • Assist guests in making, modifying, and canceling reservations accurately and efficiently.
  • Ensure all reservations are processed accurately in the booking system.
  • Manage room inventory and maximize occupancy through effective yield management techniques.
  • Provide personalized assistance to Italian-speaking guests, addressing their inquiries, concerns, and special requests promptly and professionally.

Qualifications:

  • Italian C2 level
  • English C1 level minimum
  • Previous experience in reservations, customer service, or hospitality is preferred but not required.
  • Strong communication and interpersonal skills, with a customer-focused approach.
  • Excellent organizational and multitasking abilities, with attention to detail.
  • Proficiency in computer applications, including reservation systems and Microsoft Office Suite.
  • Ability to work efficiently under pressure in a fast-paced environment.
  • Flexibility to work shifts, including evenings, weekends, and holidays.

Benefits:

  • Competitive salary commensurate with experience.
  • Training and development opportunities to enhance your skills and career growth.
  • Employee discounts on hotel stays, dining, and other amenities.
  • Friendly and supportive work environment within a dynamic team.

Job Tags

Holiday work, Shift work, Afternoon shift,

Similar Jobs

Chainalysis Inc.

Staff Blockchain Engineer, Protocols Job at Chainalysis Inc.

 ...team at Chainalysis is driven by the challenge of solving complex technical problems and building products that foster trust in cryptocurrencies. We are a globally distributed organization with teams in Denmark, the UK, Canada, and the USA, who thrive on tackling... 

Chainalysis Inc.

Associate Investigator - APAC (Based in Indonesia) Job at Chainalysis Inc.

 ...at our key customers. The team of investigators at Chainalysis are world-class problem solvers adept at conducting complex cryptocurrency investigations. We help our customers with the biggest and most complex investigations and along the way, make the world a safer...