Job Description

McGee is reinventing airport and aviation services throughout North America. Our teams of motivated, high-performing individuals are bringing a scrappy, new, go-getter agility to ground handling and other services. We are flexible, adaptable, resourceful, collaborative, and inclusive.

Our Values
Safety, Mutual Respect, Service, Accountability, Integrity, Pride

Salary Range

The hiring target for this position is $78,000 to $82,000 per year. The full salary range for this position is $77,969 to $94,516 annually.

Benefits

• Free stand-by travel privileges for you and eligible family members…explore the world on us!
• Exclusive travel discounts on hotels, car rentals, & cruises
• Comprehensive health benefits program, including medical, dental, & vision insurance
• 401(k) with company match
• Life insurance
• Quarterly bonus plan
• Education assistance
• Holiday pay
• Paid time off

Job Description

At McGee Air Services, safety is more than a priority. It is a core value that shapes how we train, lead, and operate. The Instructional Designer supports this by creating learning experiences that build the knowledge, skills, and confidence our team members need to work safely and effectively.

This role leads the full instructional design lifecycle, from needs analysis to evaluation, with a focus on performance-driven training that supports business goals. It spans multiple formats including computer-based training, instructor-led sessions, job aids, quick reference guides, and on-the-job programs.

By applying adult learning principles and structured models such as ADDIE, the Instructional Designer ensures training is purposeful, measurable, and relevant to daily operations. Strong project management skills are essential to lead initiatives from start to finish. This includes defining scope, identifying stakeholders, managing communication and change plans, and ensuring timely delivery. The role also supports agile or iterative development methods to quickly design, test, and refine solutions based on real-time feedback and operational needs.

The Instructional Designer works closely with frontline leaders, safety and compliance teams, and subject matter experts to create training rooted in real operational needs and a strong culture of safety.

Key Responsibilities

• Lead the design and development of training using the ADDIE model, from needs analysis through evaluation.
• Create engaging, high-quality content across formats (eLearning, ILT, job aids, OJT) that supports safe and effective operations.
• Define learning objectives and performance outcomes in collaboration with operations, safety, and subject matter experts.
• Apply adult learning principles to develop training aligned with McGee’s safety standards and operational goals.
• Manage project timelines, stakeholder input, and implementation plans to ensure timely, effective delivery.
• Continuously improve training through feedback, performance data, and stakeholder reviews.
• Facilitate or support train-the-trainer sessions and occasional instructor-led training.
• Travel as needed to gather content and validate training in live operational settings.
• Support a high-performance culture that reflects McGee’s values of Safety, Service, Integrity, Mutual Respect, Accountability, and Pride.
• Other duties as assigned.

Qualifications

Required

• Bachelor’s degree or equivalent in Instructional Design, Education, Learning & Development, Communication, or a related field or an equivalent combination of education and/or experience.
• 1 year of experience designing eLearning and instructor-led training using adult learning principles and instructional design models (e.g., ADDIE).
• Demonstrated ability to create clear learning objectives, structure training content, and develop supporting materials such as facilitator guides, job aids, and assessments.
• Skilled in graphic design, videography, and photography, with a strong understanding of corporate branding, visual consistency, and current design standards in learning and development.
• Strong written and verbal communication skills with excellent organization, time management, and attention to detail.
• Experience with instructional design tools such as Articulate 360 Suite (Rise and Storyline), Adobe Creative Suite, and Microsoft Office.
• Familiarity with Learning Management Systems (Cornerstone preferred) and content versioning or documentation practices.
• Ability to independently manage training projects and timelines, while collaborating effectively with stakeholders and subject matter experts.
• Comfortable adapting in a fast-paced, fluid environment with changing operational needs.
• Ability to influence others, work cross-functionally, and contribute positively to a team-oriented, safety-first culture.
• Ability to pass a pre-employment drug test.
• Ability to pass a criminal background check.
• Ability to obtain & maintain as airport SIDA badge.
• High school diploma or equivalent required
• Must be at least 18 years of age
• Must be authorized to work in the U.S.

Preferred

• Aviation, Transportation, or related industry experience

Additional Information

Airport SIDA Badge Requirements

Important notification for employees whose work requires unescorted access inside the airport: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review the  SIDA Badge Requirements document for a comprehensive overview.

EEO Statement

McGee Air Services does not tolerate discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital status, disability, protected veteran status, genetic information, or any other basis protected by applicable law. Employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants are also protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions absent undue hardship and consistent with applicable law.

Equal Opportunity Employer/Veterans/Disabled

McGee Air Services- An Alaska Air Group Company

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