Job Title: Incident Manager
Location: Only based out from USA (Remote 100%)
Duration: Long Term
Job Summary:
We are seeking an experienced Incident Manager to lead and coordinate responses to IT incidents, ensuring swift resolution and minimal disruption to business operations. The ideal candidate will have strong knowledge of Jira, experience with Root Cause Analysis (RCA), familiarity with data warehousing concepts, and the ability to work in US office hours.
Key Responsibilities:
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