Scope of Position: Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: Associate's Degree or advanced technical schooling Minimum five years field experience, with emphasis on strong customer service Proficiency in computer software including Word, Excel, PowerPoint and Outlook Excellent verbal, written and analytical skills Willingness to travel periodically Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting
...SUMMARY / OBJECTIVE: The Digital Banking Manager provides leadership and oversight in the daily operations of the Digital Banking team; including the direct management of a team of Digital Banking Specialists. The Digital Banking Manager works to ensure the smooth operation...
...looking for the best, most qualified people to join our team. Pre-employment drug testing (EOE) Great Benefits offered! Plant Operator US-NJ-Belvidere Job ID: 2025-2623 Type: Regular Full-Time Category: Quarry Belvidere Sand & Gravel Overview...
...Now hiring a Product Equipment Tester in Irving, TX - Apply Now! Job Title: Product Equipment Tester Pay Rate: $16/hr. Shift: 1st (6 AM- 4:30 PM) Benefits: Medical, Dental, AD&D, PSL Job Summary We are seeking a detail-oriented Product Equipment...
...world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in... ...realize our bold vision for healthcare.**Role Summary:**The Compliance Analyst supports Datavant's enterprise compliance program and...
...provided by the shop, field, and engineering teams. Create design drawing packages referencing project specifications, codes, and... ...Obtain and maintain the licenses and certifications required for a fire alarm and fire suppression designer. Assist with inspections and...