Hotel Front Desk Night Audit Agent Job at Delta Hotels Celebration Orlando, Kissimmee, FL

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  • Delta Hotels Celebration Orlando
  • Kissimmee, FL

Job Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today! Responsibilities:

  • Perform additional bookkeeping, administrative, and accounting procedures as required
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Ensure all guests feel they are having an exceptional experience at the property
  • Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Qualifications:
  • Some college is preferred but a high school diploma or equivalent is required
  • Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
  • Overnight shift; requires flexible hours
  • Computer proficiency is required; experience with accounting or reservation software is preferred
  • Excellent customer service and communication skills are required
About Company: Discover relaxation with a touch of enchantment at Delta Hotels Celebration Orlando. Located near the quaint town of Celebration, FL just one mile away from Walt Disney World, our resort spans 20 acres of vibrant tropical gardens and sits conveniently close to major theme parks and ESPN Wide World of Sports. Explore with ease offering complimentary shuttle services to Walt Disney World and Universal Studios.

Job Tags

Start working today, Flexible hours, Night shift,

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