Healthcare Call Center Associate (Work from Home!)
Starting pay rate is up to $17.00 an hour
Plenty of career growth opportunities within the healthcare team!
Health benefits for you and your family including medical, dental, and vision, starting on day 1 of work!
Paid time off. Fully work from home!
Training - 5 weeks M-F, 9am - 5:30pm EST.
Must have flexibility to work any shift assigned between the hours of operations of 8:00am - 8:00pm EST hours Monday - Friday. Shifts will be 8 hours per day 5 days per week
Would you enjoy being part of a team that makes a difference in people's lives? Do you love helping people solve complex problems and delivering solutions? If so, this role is for you!
About the Healthcare Call Center Associate role…
Our Customer Experience Associate are first responders to our Patients/Health Care Providers requests/inquiries received via the phone for a large Pharmaceutical Company Patient Assistance Program. Assisting Patients/HCPs involves helping complete applications, reorder forms and general program questions/inquires as required.. The Customer Experience Associate is a problem solver, can do individual who provides a positive customer service experience that meets the needs of our patients/HCPs by educating them on program requirements and services, listening to concerns, addressing issues, and assisting to ensure applications are completed/approved on a timely basis and placing medications orders in a high-volume inbound call center. Responsibilities:A few of the questions you may receive as a healthcare call center associate are the following:
What we look for…
We're looking for people with a passion for helping others, are naturally empathetic and have the determination to deliver a comprehensive solution to these healthcare related calls. Call center experience is a plus, but not required. To be successful in this role, you will have:
Work-From-Home Requirements:A successful completion of a background check is required for this position .
Below is what you'll need to do to be considered for this position. It will take less than 20 minutes and includes everything required at this stage!
For the typing test and assessment, you will need to have access to a computer with a keyboard. If you do not have access to one at this moment, please complete the other steps and then find a local public computer to complete steps 3 and 4. You can access a computer with a keyboard a local coffee shops, library, shipping stores or just search for “public computers near me”. Once you access to a computer, you can login to your account and complete the application process.
Be part of the future:
Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best!
We are currently NOT hiring in the following geographies:
States: AK, CA, HI, MA, IL, MT, NY
Metro Areas: MN- Minneapolis, IL, NY - NYC
OR - Portland, MD - Montgomery County, WA - Seattle, Washington, DC Metro
#Remote44
Pay Transparency Laws in some locations require disclosure of compensation-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation or sick time. The estimated salary range for this role is $17.00/hour.
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