Job Description

Generator Field Service Technician - DRUPS - San Jose, CA 
Our client is a global provider and manufacturer of industrial power equipment used in emergency back up power applications for mission critical data center facilities operations. They provide design, commissioning oversight and consulting expertise as it pertains to the company’s OEM product. This company provides power solutions to many of the world's largest organizations and government facilities and also Enterprise Clients, Colocation Providers and Hyperscale Companies. This career-growth minded opportunity offers exciting projects with leading-edge technology and innovation as well as competitive salaries and benefits.

Ideal candidate will have previous Fly Wheel / DRUPS Generator Experience working in a low to medium voltage environment doing installs and PMs. We are looking for an experienced Critical Facility Generator Technician that will be responsible for installations, scheduled maintenance, troubleshooting and repair of standby power equipment. You will troubleshoot, repair and maintain engines used in standby power equipment – e.g.: generators such as Kohler Generators, CAT / Caterpillar Generators, Cummins Generators, Diesel Generators, Generac Generators, along with Piller, Hitec, Active Power, MTU, Rolls Royce, etc. Diagnose trouble, disassemble engines and examine parts for defects and excessive wear. Candidate must have basic knowledge of electrical components.

Responsibilities:

• Troubleshoot and work independently onsite at customer’s location and perform quarterly, semi-annual and annual preventative maintenance, troubleshooting and repair of standby power equipment to include both electrical and mechanical systems
• Mechanical and Electrical maintenance performed on time and in accordance with contract and OEM specifications
• Maintenance a complete inspection of the control panels as needed
• Administer monitoring /SCADA / PLC software for troubleshooting
• Diagnose / troubleshoot, disassemble engines and examine parts for defects and excessive wear
• Repair and Service for both routine and emergency service on a variety of state-of-the-art critical systems such as: diesel generators, gaseous generators, etc.
• Setting generators as needed and balance of plant equipment
• Perform both minor and major overhauls when needed
• Will also be required to replacing electrical components such as relays and sensors when needed
• Read and review single line diagrams / wiring diagrams
• Maintain a constant state of readiness in support of the mission goal of 99.999% uptime
• Create field service reports, daily progress reports, complete site checklists
• Act as a Point of reference for the customer
• Assist clients with telephone support to address technical issues
• Provide technical support to customers, sister companies, distributors, and agents
• Support other engineers during the installation phase on site, prior to the commissioning of the UPS install

• 2-6+ years of data center / critical facility generator operations and maintenance and repair experience
• 5+ years of previous Field Service Experience with Electrical or Mechanical systems
• Technical associate level training (or similar)
• Electrical background and/or knowledge
• Affinity with control engineering, medium and low voltage, and mechanical engineering
• Strong desire to have a career in maintaining DRUPS / Rotating equipment
• Previous experience servicing OEM Equipment such as: long with Piller, Hitec, Active Power, MTU, Rolls Royce a huge plus
• Experience with CAT / Caterpillar ; Cummins ; Generac ; Kohler also a plus
• Solid Understanding of Critical Electrical and Mechanical / HVAC equipment as it relates to Generators
• Previous experience in the Military / Military Veterans a huge plus! Experience with Electrical / Mechanical: Navy nukes - EMN, ETN, MMNs, Seabees, Army - Power Generation, Air Force – Power Production, Generator Techs, Maritime, Coast Guard, Army National Guard, etc.
• Strong verbal and written communications skills as this is a Client Facing / Customer Service position
• Punctual and service driven; Willingness to learn and improve skills

• Solid Acumen for using a laptop as it pertains to receiving correspondence as well as service tickets (need to know how to use a laptop and work order applications)
• Travel when required (short notice)
• Clean driving record is a must

Submittal Instructions:
Please apply directly by clicking the link below, alternatively you can forward your resume directly to: [email protected]

After applying, if you have further questions, you may call 973-895-5200 and ask for Iggy. You can also submit via our career portal and take a look at other Critical Facility openings we are working on at,

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