Job Description

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at Connect with NRG on Facebook, Instagram, LinkedIn and X.

About the Role
We’re looking for a dynamic Director of Talent Acquisition to lead our high-volume recruiting efforts for Customer Care, Field Service, and National Inside Sales (NIS) teams. In this role, you’ll craft and implement innovative, data-driven strategies to recruit top talent, build an amazing candidate experience, and support our business as it grows! If you thrive in high-energy environments, love making data work for you, and are passionate about inclusion, we’d love to meet you.

What You’ll Do

• Develop and execute a high-volume recruiting strategy that aligns with business objectives for Customer Care, Field Service, and NIS.
• Leads TA Managers and oversees recruiting teams, ensuring effective, high-performing recruitment operations across their business unit.
• Deeply knowledgeable in high-volume recruitment strategies and talent branding to attract top candidates across the organization.
• Collaborate with senior leaders, including Directors and Vice Presidents, and department heads to understand workforce needs, prioritize roles, and proactively build diverse, robust candidate pipelines that support company growth and advance DE&I goals.
• Continuously improve recruiting processes by implementing automation tools and leveraging ATS and HRIS systems to streamline recruitment, reduce time-to-fill, and enhance operational efficiency.
• Establish and monitor key performance indicators (KPIs) to ensure continuous improvement and resource management.
• Drive a positive candidate journey from application to onboarding by standardizing interview processes and training hiring managers for consistent, fair, and engaging interactions.
• Enhance the company’s employer brand through innovative recruitment strategies and exceptional candidate experiences.
• Lead and mentor a team of high-volume recruiters, fostering a high-performance, inclusive, and collaborative culture.
• Set performance goals, provide feedback, and create development opportunities to build skills and support professional growth.
• Build and maintain strong relationships with leaders across Customer Care, Field Service, and NIS, ensuring alignment on recruiting needs.
• Partner closely with HR, Operations, and Learning & Development teams to synchronize recruitment with workforce planning and talent development initiatives.
• Utilize data analytics to guide recruiting strategies, identify process improvements, and ensure alignment with organizational goals.
• Regularly present hiring metrics and strategic updates to senior leadership, driving a data-focused culture to continuously enhance performance and recruitment outcomes.

What You’ll Bring

• Bachelor’s degree in HR, Business, or related field, with 10+ years in talent acquisition, including 5+ in high-volume recruiting.
• Proven experience in managing and developing recruitment teams in high-growth, multi-functional settings.
• Strong background with ATS (SuccessFactors )systems, with a focus on automation and efficiency for high-volume hiring.
• Expertise in data analysis to guide strategies and optimize recruiting outcomes.
• A knack for thriving in fast-paced environments and proactively solving challenges.
• Ability to engage and influence across all levels, making complex information easy to understand.

Environment

• Hybrid Work Schedule: Join us in the office Monday to Thursday, with the option to work remotely on Fridays!
• Travel : Occasional travel may be needed for recruitment events and team meetings.
• Location : This position requires the candidate to be based in Utah and work on-site at our Lehi, Utah office.

This role offers a fantastic opportunity to shape our talent strategy and create a lasting impact as we continue to grow. If you’re ready to bring fresh ideas and lead our high-volume recruiting to new heights, we’d love for you to apply!

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at

Official description on file with Talent.

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