Desktop Support Specialist 3042-07 Job at Delaware Nation Industries, Rome, NY

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  • Delaware Nation Industries
  • Rome, NY

Job Description

The Systems Analyst I (Desktop Support Technician) will work within the base User Services/Comm Focal Point team for all customer incidents and in support of the full client system lifecycle from deployment to remnant security.

The Systems Analyst I at AFRL/RI will have generalized knowledge or experience in federal or corporate client systems management. 1-3 years’ experience in the following:

-Client System Deployment

-WDS/PXE imaging

-joining client systems to a Windows domain

-Client System Delivery

-Backup/Restore of user profiles

-Configuration of user facing applications

-Client System Troubleshooting

-Printer/File Share connections

-General user facing application troubleshooting

Requirements

Secret clearance or eligibility is required

CompTIA A+, Network+, or Security+ required, higher level Cybersecurity certificates or other vendor certificates preferred

Degree preferred, not required.

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