The Systems Analyst I (Desktop Support Technician) will work within the base User Services/Comm Focal Point team for all customer incidents and in support of the full client system lifecycle from deployment to remnant security.
The Systems Analyst I at AFRL/RI will have generalized knowledge or experience in federal or corporate client systems management. 1-3 years’ experience in the following:
-Client System Deployment
-WDS/PXE imaging
-joining client systems to a Windows domain
-Client System Delivery
-Backup/Restore of user profiles
-Configuration of user facing applications
-Client System Troubleshooting
-Printer/File Share connections
-General user facing application troubleshooting
Requirements
Secret clearance or eligibility is required
CompTIA A+, Network+, or Security+ required, higher level Cybersecurity certificates or other vendor certificates preferred
Degree preferred, not required.
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