Job Description

On-Premise Delivery Merchandiser - Non CDL

Organization Name: Buffalo Rock Company

Website:

Job Department: On-Premise

Reports to: Franchise On-Premise Operations Supervisor

Work Schedule: Monday- Friday; May require additional hours not scheduled.

Job Type: Regular

FLSA Status: Non-Exempt

Summary/objective

Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages the best beverage portfolio in the country, which includes several beloved global and regional brands. The Delivery Merchandiser (DM) is a key member of the On-Premise team responsible for performing specific sales activities of assigned route - This includes but is not limited to sales, merchandising of products, rotation, sanitation, cleanliness and overall appearance of machines, vending area, and vehicle.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Essential Functions

• Obtain On-Premise account sales orders.
• Stock and merchandise all product.
• Ensure all products are properly rotated.
• Increase product sales within current accounts.
• Perform specific activities of the assigned route-this includes but is not limited to the selling of new products and promotions made available for the account.
• Assist management in the selling of price increases and opportunities to the vending account decision makers.
• Assist management in the selling of incremental vending placements in the existing On-Premise accounts.
• Monitor and recommend revenue opportunities through product and package mix.
• Directly responsible for the communication of problems with route scheduling, account needs, maintenance, and safety issues, with appropriate management.
• Maintain and develop customer relationships.
• Assist management in the execution of all supplier promotions and incentives. Emphasis placed on increasing overall departmental sales and profits.
• Assist management within all areas of security to assure protection of company assets.
• Be knowledgeable in all Department Metrics and Buffalo Rock Standards.
• Responsible for sanitization, cleanliness, and the overall appearance of account/machines, markets, stockroom and vehicle.
• Responsible for the collection of monies and basic repair of vending equipment.
• Adhere to customer policies for vendors or suppliers, which may include but is not limited to business conduct policies, business ethics policies, legal policies, and delivery and merchandising policies.
• Perform all other duties as assigned.

Other Duties and Responsibilities

• Must exhibit a high level of ethical and moral conduct while at work or in attendance of any off-site function during work hours or after work hours while representing the Buffalo Rock Company.
• Responsible for continuous self-improvement through the knowledge and use of all Buffalo Rock provided training, either web-based, in-house, or any other provided method. Must successfully complete assigned training curriculum, including but not limited to online and/or facilitated training.
• Ensure that every reasonable precaution is taken to protect the Company from possible damages, theft, or other liabilities.
• Ensure that every reasonable precaution is taken to protect the safety of employee- partners, self, customers, Buffalo Rock property, and customer property.
• Honor and follow through on all business commitments.
• Embody Buffalo Rock's Purpose of “Building brands through legendary service and remarkable people.”
• Live Buffalo Rock's Core Values:

o Committed to serving our communities.

o Customer success drives our success.

o Integrity matters.

o Obsessed with continuous improvement.

o We care for each other.

o Win the day.

Competencies

· Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.

· Active Listening- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

· Critical Thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

· Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

· Mathematics - Using mathematics to solve problems.

· Reading Comprehension- Understanding written sentences and paragraphs in work related documents.

· Reasoning Ability - Must be able to analyze customer service needs, organize schedule, and communicate concerns with management.

· Speaking- Talking to others to convey information effectively.

· Writing- Communicating effectively in writing as appropriate for the needs of the audience.

· Coordination- Adjusting actions in relation to others' actions.

· Service Orientation- Actively looking for ways to help people.

· Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Supervisory responsibilities

N/A

Work environment

· In an enclosed vehicle or equipment

· Working conditions will be inside and outside where temperatures will vary from extreme heat to extreme cold, working in rain or snow, all for extended periods.

Physical demands

N (Not Applicable) Activity is not applicable to this position.

O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day)

F (Frequently) Position requires this activity from 33%-66% of the time (2.5 - 5.5+ hrs/day)

C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day)

Physical Demands

Lift/Carry

Stand

C

Walk

C

Sit

O

Manually Manipulate

F

Grasp

F

Reach Outward

C

Reach Above Shoulder

F

Speak

F

Climb

O

Crawl

O

Squat or Kneel

O

Bend

O

10 lbs. or less

F

11-20 lbs.

F

21-50 lbs.

F

51-100 lbs.

N

Over 100 lbs.

N

Push/Pull

12 lbs. or less

F

13-25 lbs.

F

26-40 lbs.

F

41-100 lbs.

O

Required education and experience

• Education: High School Diploma or General Education Degree (GED); Preferred
• Experience: No prior experience necessary
• Certifications and Licenses:

• Must have a valid state driver's license, for state of residence, with a good driving record.

• Must be DOT Certifiable

Tools and Technology

Tools- Smartphone, Handheld

Knowledge

Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Mathematics - Knowledge of arithmetic, algebra, geometry and their applications.

English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Affirmative Action/EEO statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic makeup, status as a protected veteran, or any other factor prohibited by applicable law.

Other duties

The company has reviewed this to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the company reserves the right to change this and/or assign tasks for the employee to perform, as the company may deem appropriate.

I have reviewed this , and I can perform the essential functions with or without reasonable accommodation.

Applicant/Employee-Partner______________________________ Date__________________

Interviewer/Supervisor___________________________________ Date__________________

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