Customer Service Representative Job at Express Employment International, Mentor, OH

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  • Express Employment International
  • Mentor, OH

Job Description

Our Client in Mentor, OH immediately needs a Customer Service Representative #COH

Already Registered with Express Employment? No need to apply. Text A2004 to (440) 571-5185.

Customer Service Representative– 1st Shift

Location: Mentor, OH

Pay: $17-$21/hour (based on experience)

Our client is seeking an energetic and detail-oriented CSR for a 1st shift opportunity in Mentor. This role blends order entry, phone support, and administrative assistance for HR and purchasing functions. If you're looking for a chance to grow within a friendly and supportive team environment, this is the opportunity for you! New grads with some office experience encouraged to apply.

Job Responsibilities

  • Manage front desk operations, including greeting visitors and handling customer inquiries.
  • Oversee order entry and maintain job packet information for the manufacturing team.
  • Provide HR support, including benefits administration and maintaining accurate employee records.
  • Monitor and manage office supply inventory, ensuring stock is maintained.
  • Assist the Purchasing Manager with tasks such as raw material procurement and vendor follow-ups.
  • Foster a positive work environment by ensuring compliance with office policies and procedures.
  • Facilitate communication across departments to enhance team collaboration and operations.
  • Perform general administrative tasks, including scanning, filing, and records management.
  • Complete other tasks as assigned by the Company Leadership Team.

Required Skills

  • Strong administrative skills with a keen attention to detail.
  • Excellent organizational abilities to effectively manage multiple responsibilities.
  • Proficiency in Microsoft Office software is required.
  • Experience with AP/AR and QuickBooks is a plus.
  • Familiarity with ERP systems is highly preferred.
  • Strong interpersonal and communication skills for working with employees, customers, and vendors.
  • Self-motivated, adaptable, and ready to contribute to a dynamic team environment.

Why You'll Love Working With Express

  • One interview connects you to 300+ companies
  • Weekly Pay
  • Holiday Pay
  • Your safety is our priority
  • Referral Bonuses
  • Attendance Incentives

How To Apply

  • Apply here online.
  • Call (440) 571-5185 to schedule an interview.
  • Text us at (440) 571-5185.
  • Stop into ??7959 Reynolds Road M-F between 9 AM and 3:30 PM.
  • Download the ExpressJobs app from Google Play or the Apple Store

Express Benefits Available

  • Health Insurance
  • Dental
  • Vision
  • Life Insurance
  • Disability
  • 401(k) (Requires Waiting Period)
  • Paid Holidays
  • Referral Bonuses
  • Attendance Incentives

One interview with Express Employment will connect you to over 300 Lake and Geauga County companies. Our exclusive matching system helps you get the shift, location, and position you are most qualified for at the pay you deserve.

Our Top Cities for the Best [skill] Jobs

Chardon

Eastlake

Mentor

Middlefield

Newbury

Painesville

Perry

Wickliffe

Willoughby

Job Tags

Weekly pay, Holiday work, Immediate start, Shift work, Day shift,

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