Customer Accounts Advisor Job at Aarons, Salt Lake City, UT

TWU1S2ovam15UHhFZmt2VmpJMDg4VTFOanc9PQ==
  • Aarons
  • Salt Lake City, UT

Job Description

Customer Accounts Advisor Hiring Range Minimum to Maximum: $14.75 to $15.50 This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work

  • Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
  • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
  • Sell customers on the benefits of timely lease agreement renewal payments
  • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
  • Assist with merchandise returns and guest deliveries as directed by management
  • Clean and certify merchandise in the Quality Assurance Center for all items personally returned
  • Complete and maintain weekly vehicle maintenance sheet and route sheets daily
  • Load, secure and protect product in company vehicle
  • Safely operate company vehicle
  • Assist the Sales Team as needed
  • Any reasonable duties requested by management
Requirements
  • United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
  • Must meet DOT requirements to obtain certification in required states (United States)
  • Ability to work schedule of hours varying from 8 am to 9 pm
  • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
  • Two years of retail/customer service experience preferred
  • High School diploma or equivalent preferred
  • Excellent interpersonal and communication skills
  • High energy with the ability to effectively perform all functions of the store and multitasking effectively
  • Proper telephone etiquette
  • Uphold the Aaron's Brand and protect company assets
  • Maintain a professional appearance
  • Proficient computer skills

Job Tags

Similar Jobs

InSync Healthcare Recruiters

Physician / Family Practice / Texas / Permanent / Primary Care Physician opportunity in El Paso, TX Job Job at InSync Healthcare Recruiters

 ...lifestyleRequirements:Board Certified or Board Eligible Internal Medicine, Family Medicine or GeriatricianActive and unrestricted DEAKnowledge of HEDIS scores helpfulBilingual Spanish SpeakingJob ID# VRTXPC2144For more information, please email a copy of your CV today!

Manhattan University

Part-Time Strength and Conditioning Assistant Coach Job at Manhattan University

 ...institution and member of the Metro Atlantic Athletic Conference (MAAC), is seeking applications for an assistant coach within their Strength and Conditioning department. The strength and conditioning coaches will report directly to the Assistant AD/Athletic Performance/... 

Passionately Pets

Midday Dog Walker - Shirlington Job at Passionately Pets

 ...gets you out of the office and into the fresh air? Do you love dogs and other pets? Then, joining the Passionately Pets Team may be...  ...for you!Passionately Pets, a local In-Home Pet Sitting and Dog Walking Company, is currently hiring exceptional dog walkers to join our... 

PostJobMatches

~Join National All Nature Products Shopping Club- Earn as you shop and refer! Learn more today~ Job at PostJobMatches

 ...freshness, quality and value for your BUCK? Well search no further, I know where you can get the Best value for you Buck!- More Natural, Healthier and Safer than store brand products!-More times than not More affordable!-Better value and more quality of freshness... 

Van Buren County

Correctional Officer Job at Van Buren County

 ...Rate of Pay: $23.73 hourly Job Summary The duty of a Corrections Officer focuses primarily on the custody and care of inmates and to...  ...to policy and procedures. Qualifications and Experience - Graduation from an accredited high school (GED acceptable...