Job Description

Job Overview:

We are seeking a skilled and motivated Commercial Kitchen Equipment Service Technician to join our team. The ideal candidate will have extensive experience in repairing and maintaining commercial kitchen equipment, excellent troubleshooting skills, and a strong commitment to providing exceptional customer service. This role involves diagnosing, repairing, and servicing a variety of commercial kitchen appliances and systems to ensure optimal functionality and compliance with industry standards.

Key Responsibilities:

• Equipment Repair and Maintenance: Diagnose, repair, and maintain a wide range of commercial kitchen equipment, including ovens, refrigerators, dishwashers, fryers, mixers, and HVAC systems.
• Troubleshooting: Identify and troubleshoot mechanical, electrical, and gas-related issues in kitchen appliances and systems.
• Preventive Maintenance: Perform routine preventive maintenance to ensure equipment is operating efficiently and to prevent unexpected breakdowns.
• Customer Service: Provide excellent customer service by effectively communicating with clients, explaining repair procedures, and offering solutions to minimize downtime.
• Safety Compliance: Ensure all repairs and maintenance are performed in accordance with safety regulations and industry standards.
• Documentation: Maintain detailed records of all repairs, services, and parts used. Prepare and submit service reports and invoices promptly.
• Inventory Management: Keep track of tools, equipment, and spare parts inventory. Order and replenish supplies as needed.
• Training and Development: Stay updated on the latest industry trends, technologies, and best practices through continuous learning and training.

Qualifications:

• Education: High school diploma or GED required. Technical or vocational training in appliance repair, HVAC, or a related field is preferred.
• Experience: Minimum of 3-5 years of experience in repairing and maintaining commercial kitchen equipment.
• Technical Skills: Strong knowledge of mechanical, electrical, and gas systems. Ability to read and interpret technical manuals and schematics.
• Certifications: Relevant certifications such as EPA 608, CFESA (Commercial Food Equipment Service Association) certification, or equivalent are a plus.
• Driving License: Valid driver’s license with a clean driving record.
• Physical Requirements: Ability to lift heavy equipment, stand, bend, and work in confined spaces for extended periods.

Skills:

• Problem-Solving: Excellent analytical and troubleshooting skills to identify and fix issues efficiently.
• Communication: Strong verbal and written communication skills to interact effectively with clients and team members.
• Time Management: Ability to manage time effectively, prioritize tasks, and work independently or as part of a team.
• Customer Focus: Dedicated to providing high-quality service and ensuring customer satisfaction.

Benefits:

• Competitive salary and performance-based bonuses
• Health, dental, and vision insurance
• Retirement plan with company match
• Paid time off and holidays
• Company vehicle and tools provided
• Ongoing training and professional development opportunities

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