Convenience Retail Manager Job at Aramark, Groton, CT

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  • Aramark
  • Groton, CT

Job Description

The Convenience Retail Manager is responsible for managing, supporting, and leading a team of attendants on the campus of Electric Boat in both Groton, CT & Quonset Point, RI. This role requires daily communication with clientele and upper management. 

Job Responsibilities

  • Plan, schedule, assign, and monitor daily attendant assignments to ensure client service meets company standards and agreements. 
  • Coordinate deliveries of product to client location. 
  • Manage and evaluate employees; counsel and promote employee growth, efficiency, morale, and teamwork. 
  • Provide attendants with ongoing feedback, including recognition and coaching on growth opportunities, performance productivity, service partnership, safety, equipment operation, and client retention risk. 
  • Maintain accurate inventory on weekly basis, including placing orders to ensure appropriate inventory levels. 
  • Drive profitability and growth of existing clients and maintain the clients' total managed volume. 
  • Develop the Service and Safety culture and utilize leadership skills to build employee performance, grow base business, and enhance client partnerships. 
  • Utilize strategic and leadership skills to facilitate employee selection, development, retention, and strong client relationships. 
  • Ensure optimal retail convenience execution across client sites. 
  • Resolve service issues for clients, conduct daily MicroMarket visits at client sites to follow up and/or evaluate issues. 
  • Foster effective communication at all levels of the organization. 
  • Maintain all business records, documentation, and administrative standards, including personnel records, delivery and invoice records, product and asset inventories, and client sales, contact, and pricing records. 

Qualifications

  • Prior management or supervisory experience preferred. 
  • Minimum of 2-4 years of experience in logistics or related tasks. 
  • Bachelor's Degree preferred. 
  • Strong skills in client interaction, communication, organization/time management, multi-tasking, and computer proficiency. 
  • Ability to work efficiently and independently. 
  • Proficiency in Microsoft Office, specifically Word, PowerPoint, and Excel. 

At Aramark, developing new skills and doing what it takes to get the job done makes a positive impact for our employees and customers. Job duties may change, or new ones be assigned without formal notice to meet our commitments. 

Education

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