Job Description

Who We Are
Strong Children Wellness Medical Group, located in Jamaica, Queens, is committed to addressing the needs of marginalized populations. Our mission is to deliver high-quality, accessible healthcare services while addressing the social determinants of health that impact our patients’ lives.

About the Role
We are looking for Community Health Worker (CHW) Navigators to provide on-site and telephone-based patient navigation for our medical practices. This role is ideal for individuals passionate about working with populations affected by poverty, immigration challenges, homelessness, and the child welfare system.

A Typical Day May Include:

• Screening patients for unmet social needs and referring them to community resources.
• Arranging transportation services and subspecialty appointments.
• Providing telephone and text-based support to address patient concerns.
• Entering patient screening questionnaire data into an electronic platform.
• Managing a small panel of patients receiving care management (depending on experience).
• Attending weekly meetings with the lead navigator to report progress.
• Using tools like our EMR and OhMD, a HIPAA-compliant text messaging service (training provided).

Requirements

About You:

• You are passionate about serving diverse and marginalized communities.
• You are detail-oriented, flexible, and thrive in a team environment.
• You have excellent communication skills and can work independently when needed.

What You Bring:

• Availability for at least 15 hours per week for hybrid clinical work.
• Preferred but not required:
• Experience working with vulnerable families and diverse communities.
• Spanish language fluency (full professional proficiency or native fluency).
• Six or more months of relevant experience in case management, mentoring, community health, outreach, or similar fields.
• Coursework in public health or community health.

Nice to Have but Not Necessary:

• Experience with government agencies or community organizations promoting health and wellness initiatives.
• Skills in supporting culturally and linguistically diverse communities.

Benefits

Compensation and Benefits:

• Course credit available for academic programs.
• Opportunities for involvement in research activities, such as data collection for manuscripts and conference presentations.

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