We are seeking a detail-oriented and analytical Business Intelligence Analyst to join our team. This role plays a critical part in transforming complex data into actionable insights that support strategic decision-making across the organization. The ideal candidate combines strong technical skills with the ability to collaborate effectively with cross-functional partners.
What You’ll Do
• Store, retrieve, and manipulate data to support analysis of system capabilities, business requirements, and operational performance.
• Manage the timely flow of business intelligence information to internal stakeholders, ensuring accuracy and accessibility.
• Analyze business and system information to determine, recommend, and plan computer specifications, layouts, and peripheral equipment needs.
• Develop and direct software system testing, validation procedures, programming efforts, and associated documentation.
• Modify existing software to correct errors, optimize performance, or enable compatibility with new hardware.
• Collaborate with systems analysts, engineers, programmers, and other team members to design technology solutions and align on project limitations, requirements, and interfaces.
• Design, develop, and enhance software systems using scientific analysis and mathematical modeling to predict impact and measure outcomes.
• Upgrade, enhance, or adapt existing software interfaces to improve system efficiency and performance.
What You Bring
• Bachelor’s degree in Computer Science, Information Systems, Data Analytics, or a related field( or equivalent experience).
• Experience with business intelligence tools, data management, and analytics methodologies.
• Strong proficiency in data manipulation, reporting, and database systems.
• Understanding of software development, testing, and validation processes.
• Ability to solve complex problems using analytical and mathematical techniques.
• Strong communication and collaboration skills; able to work effectively across technical and non-technical teams.
Key Competencies
• Database Design & Architecture
• Performance Optimization• Data Modeling & Analysis
• System Requirements Assessment
• Process Improvement & Documentation
What We Offer
• Competitive salary based on experience
• 401(k) plan with 100% company match up to 7%
• Comprehensive health, dental, and vision insurance after 60 days
• Weekly pay and paid time off• Paid holidays (eligible Day 1)
• Company-paid life insurance and short-term disability
• Opportunities for professional development and advancement
...Contractor Consultant - EngageCX is a virtual call center offering those dedicated to working from home options since 2009 (formerlyViaSource Solutions) Once you have applied, complete the interview process. We will contact you once we have reviewed your submissions...
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