About Brilliant
We are a female-founded, bootstrapped and profitable company on a mission to provide the best corporate gifting experience in the world! From the curation and production of memorable branded merchandise to the distribution of custom products, our team works together to bring brands to life. Think: newsworthy press kits, welcome gifts for new hires, merch sets to promote a product launch, or simply giveaways that people love.
We help companies create personalized experiences—campaigns, new-hire kits, storefronts, event swag—through a unified tech platform, global fulfillment (180+ countries, 6 warehouses), and hands-on creative collaboration brilliantmade.com (
Why This Role Matters
The Account Manager is a relationship-builder at heart — someone who knows how to connect with clients, understand their goals, and help bring thoughtful gifting ideas to life. This role blends sales instincts, creative thinking, and great client service to make sure every project starts off strong and stays on track.
Account Managers don't manage the day-to-day project execution — instead, they guide the early stages, making sure the client's needs are clear, the right teams are looped in, and everyone's set up to do great work. They're the go-to person for clients and internal teams alike, keeping communication smooth and spotting opportunities to grow the partnership.
Client Management
$65 - $80k base (depending on experience) and 10% incentive based compensation
Our Recruitment Process
If you're someone who thrives on the blend of technical problem-solving with creativity and client-satisfaction driven outcomes—let's talk. Successful candidates for this role can expect:
Why Join Brilliant
Brilliant Perks & Benefits : We're pleased to offer our teams Medical, Dental, & Vision benefits in addition to our perks like flexible PTO, paid company holidays, and work from home setup stipend for new hires!
Impact at scale : Power automations that drive thousands of personalized gifting experiences annually
Cutting-edge tech stack : Blend APIs, front-end systems, fulfillment workflows, and automation tools
Hands-on collaboration : Work with sales, product, success, and fulfillment teams in a dynamic environment
Global footprint : Support clients across 180+ countries and touch the full giftee journey
Growth & innovation : Contribute to developing new platform capabilities and workflow possibilities
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